Dear Residents, Families, and Staff;

Good Afternoon.

It causes me great sadness that the pandemic-challenged world in which we’ve lived for the last three months is now in even greater turmoil with the senseless death of George Floyd. The ongoing racial injustices, protesting and rioting is truly heart wrenching. As an organization, we are committed to supporting and promoting diversity and equality among all races. I want to add that as an organization our residents and staff who work and live in our communities come from diverse backgrounds, from different ethnic backgrounds, and from countries throughout the world. A number of them grew up in environments where they didn’t have freedom of religion to speak or express their thoughts. We all live in the USA where we have the right to feel free and to not fear individual bias based on the color of our skin, ethnicity, national origin, or religious beliefs. There is no place in AMERICA for RACISM. I want our staff who fear what this scenario represents to know that I stand with you and I feel your pain, your trepidation, your angst, and your anger. I dream of the day where the color of our skin or ethnic background will not be a basis for injustice to any of us.

I also wanted to provide an update to all of you regarding our current efforts of mitigating COVID-19 in our WellAge Senior Living communities. We are pleased to announce that we have not had any positive COVID-19 cases.

We recognize the hardship that our residents and families are experiencing right now due to COVID-19, and we hear your concerns about the restrictions that have been put into place to reduce the risk of spread of COVID-19. As part of our community’s commitment to protecting residents, families, and staff from serious illness and complications, we continue to follow guidance from the Centers for Medicare & Medicaid Services (CMS) and the Centers for Disease Control and Prevention (CDC), which includes restricting all visitation except for certain compassionate care reasons such as end-of-life.

We understand that connecting with family members is incredibly important to our residents. Family members are encouraged to connect with their loved ones through video chat, calling, texting, or window visits. Additionally, care packages, cards and letters are always welcome.

We are continuing our efforts to work with Governor Polis to allow families to visit your loved ones outside with adherence to social distancing, wearing a mask, and following infection control guidelines. We have provided WellAge Senior Living’s “Outside Visitation” policy and procedure to an advisor to the Governor for review.

Resident and staff health and safety remains our top priority. We continue to dedicate three employees in the ongoing effort to secure Personal Protective Equipment (PPE).

This is a difficult time for everyone. We will continue to provide you with updates. Please know that we are adhering to guidelines from the local and state health departments, which continue to evolve as we learn more about this virus.

We know that you may have questions and we encourage you to reach out to your community Executive Director where your loved one resides if you have any additional questions.

Please stay healthy and safe.

God Bless.

Warm Regards,
Jay Moskowitz,
President of WellAge Senior Communities

May 15, 2020

Good afternoon,

I wanted to provide an update regarding our on-going efforts for mitigating COVID-19 outbreaks. We are pleased to announce that we have not had any COVID-19 outbreaks to date.

The health and safety of our residents and staff remains our top priority.

It is with great sadness that we must continue not allowing non-essential visitors into our communities. Unfortunately, this includes family members. I know how difficult this is.

We encourage you to reach out to Gov. Polis to express your desire to visit your loved one in person, outside on the community grounds while adhering to all guidelines including social distancing of standing six feet apart, wearing a mask and following the infection control guidelines.

We have attached a draft letter to use as a reference to reach out to Gov. Polis and his office. We will continue to allow for limited visitation in the event of family situations such as end of life.

We are working in collaboration with the National Guard to test residents and staff when the opportunity arises. We have one community located in Colorado Springs that will be tested by the National Guard in the next week. Additionally, we continue to work with Colorado State University (CSU) on the COVID-19 research project.

If you have any questions or concerns with our efforts, please feel free to contact the executive director where your loved one resides.

Please stay healthy and safe.

God Bless.

Jay Moskowitz,
President of WellAge Senior Communities

March 11, 2020

Dear Residents, Families and Staff:

We wanted to provide an update to all of you regarding the revised guidance for Infection Control and Prevention of COVID-19/Coronavirus. As you may be aware, Governor Polis has declared a state of emergency related to 15 cases of the virus.

A Letter From Our President on COVID-19
Washing your hands for 20 seconds is the most effective way to protect yourself from COVID-19.

Residents’ and staff health and safety remains our top priority. Our goal continues to be to keep the virus out. We are in close contact with our local and state health departments, as well as the CDC, to stay up to date on the information to prevent and manage the spread of Coronavirus. We rely on local, state, and federal resources to help prevent the spread of the virus and we appreciate everything they are doing at this time. We have reviewed our infection control plans and our emergency communication. We have reinforced to our staff that anyone that is sick should stay home. We are following the same infection prevention procedures used for the flu season: handwashing, using alcohol based hand sanitizers, covering coughs, and disinfecting.

We are asking at this time, all non essential visitors, including family members, contractors and volunteers, to avoid visiting our communities for the time being. We will allow for limited visitation in the event of situations such as end of life. We will be assisting with communication alternatives by using calling, texting, FaceTime, Skype or checking in on other social media. We ask that you have given us the most current emergency contact information, so we can keep you informed of any new developments. We will also be posting updates on communities’ Facebook pages.

I know these are challenging times for everyone, we appreciate your cooperation and understanding during this time.

Jay Moskowitz,
President of WellAge Senior Communities

Read the original letter